Frequently Asked Questions

 Chena Hot Springs


-How long is the trip? Why do we leave so early?   

It's about a 11hr tour.

There are a couple reasons.  The last ice museum tour starts at 7 pm.  In the winter road conditions vary widely.  The road can sometimes be a one lane road where we stop for oncoming vehicles, moose, or slow when icy.  Often stop at a few places of interest along the road if extra time.  Such as the Morris Thompson culture center, trans Alaska oil pipeline,  moose viewing, or wilderness areas,...


-The pictures have a green Aurora.  They look grey to me and not very bright.  How does this rate compared to normal?  

Yes, the camera often brings out the greens more than our night vision eyes do.  It helps to dress really warm and spend about 1/2 hr in dark letting eyes adjust... May just look like a bright cloud to the N.E. Although a few nights every month pictures don't do the beautiful magical lights in the sky justice.  Average depends on an essay of factors.  A few nights a month seem to only have beautiful stars but no lights.  Most nights have a few clouds with maybe a faint mostly static looking aurora band.  Then maybe a few nights a month fast moving auroras and maybe some pinks in addition to bright green.  Especially during a strong solar wind when a CME from solar flare or coronal hole hits and have a -bz...


-Are the hot springs private tubs?

You do not get your own private tub.  There are a few communal indoor and outdoor places to soak with others.  The outdoor rock lake for adults is the best.


-I didn't bring a bathing suit.  What about towels?  

You must wear a swimsuit!  As of Feb 2018 the resort no longer provides free bathing suits.  There are some new bathing suits available for purchase. Men’s are $5.  Women’s $24.  Towels are an additional $5.


-changing rooms? 

There are men's and women's locker rooms with small lockers. Two quarters for the locker is often provided by your guide to lock belongings.  Please lock up any valuables.  The lockers are small.  Large bags can be locked in the vehicle or left with your guide.


-place to eat?

The main restaurant is open till 10pm.  Bar often later.  During busy times, such as 8pm just after the ice museum tour, there is often about a half hour wait. There is also the aurora cafe in the activity center where we spend some time.  It offers espresso and some snack foods including pizza. It's open till at least midnight.  


-clothing? 

For most trips please wear warm loose clothing.  You want plenty of wiggle room in your shoes.  Warm extra over clothing is often provided.  As well as hot hands toe and hand warmers.


-payment?

Due when picked up at your lodging or earlier. Can book online.  Changes and cancellations are ok.  But can be a major inconvenience.  So the more notice the better please.  All major credit cards are accepted.


-Tips?  An optional $10 per adult gratuity if good service, to your guide, is greatly appreciated.


-solo travelers?  Happy to take solo travelers.  The price is generally double minus the second person tour expenses unless others are on the tour. 





Chena hot springs menu
Chena salads
Chena entrees